Lessons in Six Sigma E-book

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Lessons in Six Sigma is a well-crafted and well-edited compendium of key lessons that every Black Belt, Master Black Belt and business leader should know. Immensely practical and hands on, this is an indispensable and insightful read for practitioners, managers and all those who wish to have an insider’s perspective on Six Sigma.

As many know, Six Sigma is a highly disciplined process, which helps to create and deliver near perfect products and services to customers. Not just another quality program, the goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty. In an era of global competition, it is the one methodology which can serve as the lever for business improvement, growth, performance and profits.

Lessons in Six Sigma is an in-depth look at how this methodology can be adopted and implemented in organizations for maximum results. Written in a jargon-free and accessible style, this book maps the implementation of Six Sigma from start to finish. An experienced quality practitioner, author, Debashis Sarkar, describes the many problems and pitfalls in this journey by highlighting the do’s and don’ts, and the success factors and weak links.

Lessons in Six Sigma "unfurls…the 72 must-know truths for managers" that are "often lost and missed during Six Sigma implementation. This is…a great read. Don’t miss it, for Six Sigma’s sake." - Business Line

To view the complete table of contents, please click Sample.

About the author:

Debashis Sarkar is credited to have introduced the application of lean principles to the service sector in Asia and India. When lean was unknown to service companies, he pioneered the application of 5S in a large financial organization as early as 2003. A thought leader on service lean, he has conceptualized the DEB-LOREX model which provides a holistic approach to transforming services companies using the principles of lean. Debashis Sarkar has catalyzed large number of operational excellence transformations. He currently holds a business improvement leadership role in India’s largest private financial services conglomerate - ICICI Bank. In addition, he was instrumental in scripting the quality roadmap for the bank and has designed its 5S, lean, process management, six sigma and other organizational excellence programs. Debashis’s work on lean has been encapsulated in two of his books which he has authored for ASQ Quality Press: (1) Lean for Service Organizations and Offices – A Holistic Approach for Achieving Operational Excellence (ASQ Quality Press, 2008), and (2) 5S for Service Organizations and Offices: A Lean Look at Improvements (ASQ Quality Press, 2006).

A seasoned improvement change leader, he has also written Quality in Business: 76 Mantras for Managers, (Sage, 2003). He is also the Chair of ASQ-Automotive Division – Team India.