Right First Time Movie

Quality management British film (watch preview!)
Right First Time Movie

"Concentrate on making things right the first time, rather than finding faults by inspection afterwards." - Right the First Time movie.

Perfect for the instructor or person interested in witnessing the fascinating thought-process of a company examine quality management. This nearly 30-minute black and white movie provides an entertaining, yet clear method to communicate important quality concepts to groups and individuals alike.

Right First Time showcases the steps taken when customer demands ensue in a company calculating their quality costs. Key quality issues are explored: determining customer standards and machine capability, training inspectors, using control charts and more. This movie was originally produced by London Television as part of the British Productivity Council’s mission to improve British productivity.

Trainers may use Right First Time to illustrate a variety of points, including:

  • 1. The power of team problem solving
  • 2. Using control charts to solve quality problems
  • 3. Quality costs
  • 4. Continuous improvement
  • 5. Employee involvement
  • 6. Communication
  • 7. Importance of Deming’s 14 points
  • 8. Power of Juran’s project system


  • Please Note: This movie is not for the impatient (download time is roughly 34 minutes using a T1 line and 1.1 hours using a DSL/Cable - 756K) and is only available as an electronic download, not as a DVD. However, it's well worth the wait!

    Requirement to view: installation of a media player such as Real Player or Windows Media Player (standard on all PCs.

    To watch a short segment of the movie, click Right First Time Demo

    Product Details

    Author(s) London Television
    File Size (MB) 371.7
    Format MPEG Video
    License Company or personal use
    Minimum Software & Version PC or Mac. A media player (ie. Windows Media Player)
    Pages 28 minutes
    Publisher PQ Systems
    Your Price $

    Customer Reviews

    There are currently no reviews of this product. Customers that purchase this product can provide a rating and review.