Right First Time Movie

Quality management British film (watch trailer!)
Right First Time Movie

Perfect for the instructor or person interested in watching a company examine their quality costs. (watch trailer) This nearly 30-minute black and white movie provides an entertaining, yet clear method to communicate important quality concepts to groups and individuals alike.

"Concentrate on making things right the first time, rather than finding faults by inspection afterwards." - Right First Time movie

Watch a company calculate their quality costs and meet customer demands. Key quality issues are explored: determining customer standards and machine capability, training inspectors, using control charts and more.

This movie was originally produced by London Television as part of the British Productivity Council’s mission to improve British productivity.

Trainers may use Right First Time to illustrate a variety of points, including:

  • 1. The power of team problem solving
  • 2. Using control charts to solve quality problems
  • 3. Quality costs
  • 4. Continuous improvement
  • 5. Employee involvement
  • 6. Communication
  • 7. Importance of Deming’s 14 points
  • 8. Power of Juran’s project system


  • Please Note: This movie is not for the impatient (download time is roughly 34 minutes using a T1 line and 1.1 hours using a DSL/Cable - 756K) and is only available as an electronic download, not as a DVD. However, it's worth the wait!

    Requirement to view: installation of a media player such as Real Player or Windows Media Player (standard on all PCs).

    Watch a short segment of the movie and PREVIEW before you buy!

    Product Details

    Author(s) London Television
    File Size (MB) 371.7
    Format MPEG Video
    License Company or personal use
    Minimum Software & Version PC or Mac. A media player (ie. Windows Media Player)
    Pages 28 minutes
    Publisher PQ Systems
    Your Price $

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